Purchases made by users through our website ("shopic.es") are subject to the conditions described below. Purchasing products via shopic. com implies full and unreserved acceptance by the user of the following conditions of purchase. These terms do not apply to the sale of our products by third parties outside of the website.
Data of the information society service provider, owner of the website:
Address: C/ Jose Negrin 6D - Tias De Lanzarote - SPAIN
Email: info@shopic. it
Please read these terms carefully before ordering any product from our website. If you do not accept these terms, you must not place an order for products on our website. You may print a copy of these Terms for future reference.
1. Information about products and changes to offers
ShopIC may change the terms or offers (prices, products, promotions and other trade and service terms) published on its website at any time. However, the changes will in no case affect the purchases already made by our users. Product and manufacturer names and brands are used for identification purposes only. Special offers, promotions or discounts are valid until the specified date or until the specified stock ends. As well as the prices indicated at the time of consulting the site.
2. How can I buy online?
The purchase of our products by the user is made and enhanced by following the purchase process described in this section. By purchasing our products, you agree that communication with ShopIC will be primarily electronic. To make a purchase on our site, simply follow the steps below:
1. To make a purchase through our site, you can do so by registering or by shopping as a guest.
2. To make a purchase, you must add the products that interest you to your "Basket of Purchase".
3.Once you have filled your shopping cart with all the products you wish to purchase, the purchase will be completed.
4. The Commission has taken a number of measures. To complete the purchase with ShopIC, you need to complete the purchase and pay the amount of the purchased products through the gateway.
5. The Council asked the Commission to take the necessary measures. The purchase will be perfected once the user receives the order confirmation by email, which reflects in detail the products he has purchased and the present conditions.
3. Price of the Products. Taxes and duties Product prices and taxes
As we are in Modulus, our prices do not include taxes and are not calculated. If there is a typographical error in any of the prices displayed and if a user has made a purchase decision based on that error, we will notify them immediately and the user has the right to cancel their purchase without any cost to them. The price of the product does not include the shipping and handling costs indicated at the time of ordering.
CUSTOMS It is important to know that the Canary Islands, although belonging to Spain, have a different tax system. This makes it a third country that levies customs duties on goods entering and exiting.
IMPORTANT: Any customs fees incurred in destination countries will not be borne by ShopIC. However, each country has an import allowance.
4. What are the shipping and transport terms?
4. a) Where do we ship?
We ship to the Canary Islands, Europe and USA
4. b) When will you receive your order? All our orders are shipped via the transport company Correos (Spain). The delivery time is:
Canary Islands 2 working days ,
Peninsula 4 to 5 working days ,
Europe 7 to 14 working days
USA up to 21 working days
If there are delays in delivery for reasons for which ShopIC is not responsible, ShopIC will notify the customer as soon as possible after becoming aware of the delay. The agreed delivery times for the product are without prejudice to any delays that may be caused by force majeure.
4. c) What should I do in case of delay or error in shipment or delivery?
In the event of a delay, delivery error or lost product, please contact us as soon as possible. ShopIC will contact the logistics company to start an investigation and resolve the incident as soon as possible. We will do everything in our power for as long as necessary and within 24 hours we will contact the user and offer a solution or send a new identical package for free.
The user has the right to terminate the contract and pay the amount of the product and the shipment if we do not make the delivery within the agreed period and the conditions of article 66 bis of the Royal Legislative Decree 1/2007 of November 16 on Approval of the revised version of the General Law for the Protection of Consumers and Users and other supplementary laws are met.
4. d) What are the shipping costs?
The amount of shipping costs is indicated separately when ordering and is at the expense of the user and must be accepted before payment. If you place an order over €100 and you are in the Canary Islands, you will enjoy the following advantages: FREE shipping (all costs are included in the price - transport, packaging and taxes (VAT)). For deliveries to the territory of the Canary Islands, the customer is obliged to pay the corresponding IGIC. This is reflected in the total amount to be paid for the order.
4.e) Where can I get my order?
The products will be delivered to the address indicated by the user in the order form. The delivery is made by the transport companies offered by ShopIC. If the user is absent at the time of delivery of the order, the transport company will contact you to arrange a new delivery. ShopIC will track the delivery of the order.
5. Payment Method
5. a) Which payment methods can I use?
Products can be paid for by card through the bank card payment platform (Visa, Mastercard and American Express) and the PayPal service.
5. b) Is the card payment system secure?
This system is completely confidential and secure and the data cannot be viewed by third parties. ShopIC does not store any data about the payments made by its users. The information is sent directly to the bank's payment platform.
6. ¿How are the bills?
The user accepts that invoices for the purchase of products are issued electronically and sent by email. You can request a copy of the paper invoice by emailing info@shopic. eat, the.
7. a) How long do I have to cancel a purchase or decide to return a product?
The User must decide, within 14 calendar days from the date of receipt of the Product, to return the "Product" without incurring any penalty or cost, except for the cost of the return and without justification. The withdrawal period ends 14 calendar days from the date of receipt of the product by the user or an authorized third party.
7. b) How can I withdraw from the purchase?
If you wish to return the product or withdraw from the purchase, you must notify us of your decision to withdraw from the contract by sending a clear statement to ShopIC at the following address: C/ Jose Negrin 6D, 35572 - Tias De Lanzarote; or by email to info@shopic. Although its use is
not mandatory, any communication informing you of the exercise of the right of withdrawal before the expiry of the relevant period will suffice.
7. c) What are the requirements for exercising the right of withdrawal?
The User can return the Products by post to the following address: ShopIC at C/ Jose Negrin 6D, 35572 - Tias De Lanzarote - SPAIN. If you cancel, we will refund all payments received from you, including shipping costs (if applicable). However, you must return or deliver the products directly to us without undue delay and in any case no later than 14 calendar days from the date on which you informed us of your decision to withdraw. Any return after the above deadline is not considered a withdrawal.
7. d) How is the refund made?
ShopIC will refund the amount of the product using the same means of payment that you used at the time of purchase, unless you have expressly agreed otherwise; in any case, you will not incur any costs as a result of the reimbursement within a maximum period of 14 calendar days from the date on which you inform us of the withdrawal. If the order has been delivered, we may withhold the refund until we have received the products or until you provide proof that the products have been returned. If you are returning a "Product", we recommend that you obtain a receipt for your return.
Pursuant to paragraph e) of Article 103 of Royal Legislative Decree 1/2007 of November 16, 2007, approving the revised text of the General Law for the Defense of Consumers and Users and other complementary laws, the right of withdrawal does not apply to the delivery of sealed goods, which are not suitable for return for reasons of health protection or hygiene and which were unsealed after delivery.
8. Legal Guarantee
The products sold by ShopIC are covered by the legal guarantee of 2 years from delivery in new products at the expense of the seller, as provided for by the regulations for consumers and users, although the guarantees are valid taking into account the nature of the goods offered, since the products be marketed with a lifespan of less than these 2 years. The consumer and user must inform the seller of the lack of conformity within two months of becoming aware of it. We do not cover defects caused by misuse, neglect or mishandling. The "Products" sold on our website are intended only for the use described in the specifications of each product.
10. Complaints and attention to the consumer and user
If you are not satisfied with your product, please inform us at the following address: ShopIC with address at C/ Jose Negrin 6D, 35572 - Tias De Lanzarote (Spain) or in the following email info@shopic. it
11. Force Majeure
ShopIC shall not be liable for any failure or delay in performing any of its obligations if such failure or delay is due to events beyond our reasonable control ("Force Majeure"). Causes of force majeure include any act, event, omission, omission or accident beyond our reasonable control, such as B. a) Strikes, lockouts or other industrial action; b) civil commotion, riot, invasion, terrorist threat or attack, war (whether declared or not) or threats or preparations for war; c) fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster; d) impossibility of using means of transport; inability to use telecommunications systems; and e) governmental acts, regulations or restrictions.
Our obligations under these Terms will be suspended for the duration of the Force Majeure Event and the period for performance of those obligations will be extended for a period equal to the duration of the Force Majeure Event and we will use all reasonable efforts to remedy the Force Majeure Event to end violence or to find a solution that will enable us to fulfill our obligations despite the Force Majeure Event.
12. Partial Invalidity
If one of these general conditions is declared void by a final decision of the competent authority, the remaining conditions will remain in force without being affected by such declaration of nullity.
13. Governing Law and Competent Courts
Contracts for the purchase of products through our website and any dispute or claim arising from or related to their subject or conclusion (including any litigation or non-contractual claim) are governed by Spanish law. Any dispute arising out of or related to the use of the Website or such Products shall be subject to the non-exclusive jurisdiction of the Spanish courts located in the province of Las Palmas. If you are entering into a contract as a consumer, nothing in this clause shall affect your rights under applicable legislation and you may choose to lodge a complaint to assert your rights in relation to these Terms before the judge or courts responsible correspond to your place of residence
These general terms and conditions are governed by Spanish law. In accordance with the provisions of the Law on Alternative Dispute Resolution, we inform consumers that, as a member organization and under the terms of the Code of Ethics, users can go to Confianza Online for alternative dispute resolution (https://www.confianzaonline.es/ consumidores/como-reclamar/formulario-reclamaciones/). When they concern electronic transactions with consumers or data protection related to this area, complaints are resolved by the Online Confidential Arbitration Board, which is accredited for alternative consumer dispute resolution. If the complaints relate to digital advertising or to data protection in this area,
From time to time, ShopIC may use your personal information to send you notifications via email. Such notifications are made to inform about changes to our services or products.