1. Return

1. a) How long do I have to cancel my purchase or return a product?

The user has a period of fourteen calendar days to decide to return the "Product" from the date of receipt of the same, without incurring any penalties or costs, except for those corresponding to the return and without any justification is required.

The withdrawal period expires 14 calendar days after the day on which the user or an authorized third party receives the product.

1. b) How can I cancel the purchase?

If you wish to return the product or withdraw from the purchase, you must communicate your decision to withdraw from the contract by sending an unequivocal statement to ShopIC at the following address: C/ Jose Negrin 6D, 35572 - Tias De Lanzarote; or by email to info@shopic. it.

Although use is not mandatory, any communication informing you of the exercise of your part of the right of withdrawal before the deadline will suffice.

1. c) What are the requirements for exercising the right of withdrawal?

The User can return the Products by post to the following address: ShopIC at C/ Jose Negrin 6D, 35572 - Tias De Lanzarote - SPAIN. In the event of cancellation by you, we will refund all payments received from you including shipping costs (if any). However, for this purpose you must send back the goods directly to us or deliver them to us without undue delay and at the latest within 14 calendar days from the day on which you informed us of your decision to take back the goods. A repayment made after this period does not count as withdrawal.

1. d) How is the refund made?

ShopIC will refund the amount of the product using the same means of payment that you used at the time of purchase, unless you have expressly agreed otherwise; in any case, you will not incur any costs as a result of the reimbursement within a maximum period of 14 calendar days from the date on which you inform us of the withdrawal.
Pursuant to paragraph e) of Article 103 of Royal Legislative Decree 1/2007 of November 16, 2007, approving the revised text of the General Law for the Defense of Consumers and Users and other complementary laws, the right of withdrawal does not apply to the delivery of sealed goods, which are not suitable for return for reasons of health protection or hygiene and which were unsealed after delivery.